Contact information

FurrVenience customer support

FurrVenience is an Australian-owned online retailer serving customers in Australia and New Zealand.

Email: contact@furrvenience.com

We provide customer support by email so each enquiry has a written record and can be matched to the correct order. We aim to respond within 1–2 business days.

For order help, include your full name, order number and the email address used at checkout. For a product fault or delivery issue, include clear photos or a short video where practical.